top of page
Bridge to success

How can we help you?

Design 

 

Together we unlock creative and transformational thinking to better understand what we need to do, and how. We ask, can we build on what works, is it innovative, will this be more effective? 

Typical methods

Stakeholder engagement

Ethnographic research

Prototyping

Typical deliverable

Project Specifications, Benefits Realisation Strategy & Plans

Process Maps, Customer Journey Maps, Service Blueprints 

Performance Analysis, Business Change Strategy's

Image by Jigar Panchal

What and Why?

Sometimes it isn’t clear what needs to be done to deliver the vision and outcomes you want. Design is about co-producing the ideas, concepts, specifications, models, or prototypes of what needs to be delivered.

  • What can we learn from others, what can we build on that is already delivering what matters?

  • What do we need to improve, change, or stop to make a breakthrough?

  • What does that new process, project, product or service look like – what are the tools and components we need to design and build to get results, now?

 

Who benefits from what we do?

Cities, companies, or teams that need to:

  • Developing a new product or service to build or maintain a competitive advantage and want to be assured of the approach or features.

  • Engage communities and people at the front line – because they know what needs to be done.

  • Build on existing success, but don’t know how to start.

  • Develop new models of delivery, governance and accountability but remain flexible and responsive to new opportunities and uncertainties

 

Where have we done this before? Examples include:

  • Designing and commissioning a spatial masterplan and skills and training strategy for South Yorkshire Innovation District

  • Developing value propositions for 2 micromobility projects in the UK with the Connected Places Catapult and regional partners.

  • Service reviews in a range of public sector settings including, highways, children services and rail. 

bottom of page